Terms of service

Welcome to Zero Origin — a brand built on identity, movement, and origin.

Overview

The terms “we,” “us,” and “our” refer to Zero Origin. Zero Origin operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Zero Origin is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

2. Our Products

We make every effort to display our products and services as accurately as possible. However, colors and product appearance may vary depending on your device, screen settings, and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations exactly as depicted on our store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

3. Orders

When you place an order, you are making an offer to purchase. Zero Origin reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance and successfully process your payment.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted.

In the event that we do not accept, modify, or cancel an order, we may attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to our Refund Policy.

We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, resale abuse, or misuse of our Services.

4. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You represent and warrant that the payment information you provide is accurate, that you are authorized to use the payment method, and that charges incurred by you will be honored by your payment provider.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for shipping or delivery delays caused by carriers, customs processing, weather, or events outside our control.

Once products are transferred to the carrier, title and risk of loss pass to you, to the fullest extent permitted by law.

6. Intellectual Property

All content available through our Services, including but not limited to trademarks, branding, text, images, graphics, product reviews, video, audio, and their arrangement, is owned by Zero Origin, its affiliates, licensors, or partners and is protected by intellectual property laws.

You may use the Services only for your personal, non-commercial use. You may not reproduce, distribute, modify, publish, republish, download, store, or transmit any materials from the Services without prior written consent.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

8. Third-Party Links

Our Services may contain materials or links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party websites and assume no liability for any third-party materials, products, or services.

9. Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, certain personal information may also be processed by Shopify in order to provide and improve the Services.

10. Feedback

If you submit ideas, reviews, comments, suggestions, or other materials to us, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such content for commercial or operational purposes.

You are solely responsible for any feedback you submit and its accuracy.

11. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct such errors and to change or update information or cancel orders if necessary.

12. Prohibited Uses

You may use the Services only for lawful purposes. You may not use the Services to violate laws, infringe intellectual property rights, harass others, transmit false or misleading information, distribute spam or malware, scrape data, or interfere with the operation or security of the Services.

We reserve the right to suspend, disable, or terminate access to the Services if we believe you have violated these Terms.

13. Agents and Automated Access

No automated agent, bot, scraper, or similar software may access, use, or interact with the Services except in strict compliance with these Terms and any technical requirements we impose.

We reserve the right to block, limit, or control automated access to our Services at any time.

14. Termination

We may terminate or suspend your access to the Services at our sole discretion, without notice, if we believe you have violated these Terms or applicable law. Obligations and provisions that by their nature should survive termination will remain in effect.

15. Disclaimer of Warranties

Except as expressly stated by Zero Origin, the Services and all products offered through the Services are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied, to the fullest extent permitted by law.

16. Limitation of Liability

To the fullest extent permitted by law, Zero Origin, its affiliates, partners, service providers, licensors, and Shopify and its affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of or related to your use of the Services or products purchased through the Services.

17. Indemnification

You agree to indemnify, defend, and hold harmless Zero Origin, Shopify, and our affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any claim or demand arising from your breach of these Terms, your violation of law, or your misuse of the Services.

18. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

19. Waiver; Entire Agreement

These Terms of Service and any policies posted by us constitute the entire agreement between you and us regarding your use of the Services and supersede any prior agreements, communications, or proposals.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

21. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and courts applicable in the jurisdiction where Zero Origin is headquartered, unless otherwise required by applicable consumer protection law.

22. Headings

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

23. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page. Your continued use of the Services following any changes constitutes acceptance of those changes.

24. Contact Information

Questions about the Terms of Service should be sent to us at hello@shopzeroorigin.com.