Privacy policy

Zero Origin LLC

Last updated: April 1, 2026

At Zero Origin LLC, operating under the brand “Zero Origin”, we value your privacy and the trust you place in our products.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or make a purchase.

Our store is hosted on Shopify, which enables us to provide our e-commerce services.

1. Information We Collect

We collect personal data to process your orders and improve your experience:

Contact information:

• Name
• Shipping and billing address
• Email address
• Phone number

Payment information:

Securely processed by Shopify and Stripe under PCI-DSS standards. We do not store your full card details.

Technical data:

• IP address
• Browser type
• Device
• Site behavior (cookies, tracking pixels)

Marketing preferences: only if you choose to subscribe to our communications.

2. Use of Your Information

We use your data to:

• Process orders: payments, shipping, and returns
• Communication: order updates and customer support
• Marketing (only with your consent): promotions and launches
• Security: fraud prevention and platform protection
• Improve user experience and personalize content
• Comply with legal and regulatory obligations

3. Sharing with Third Parties

We share your information only with:

Essential providers:

• Shopify (infrastructure and platform)
• Stripe and Shopify Payments (payment processing)
• Shipping carriers (UPS, FedEx, DHL)
• Analytics and marketing tools

Legal authorities:

When required by law, regulation, or legal process.

Business transfers:

In case of merger, acquisition, or restructuring of the business.

We do not sell or rent your personal information to third parties.

4. Processing by Shopify and Third Parties

Our store is hosted on Shopify, which may collect and process data to operate, improve, and protect its services, including analytics and advertising features.

You can review their policy here: https://privacy.shopify.com/

5. Your Rights (TDPSA – Texas)

As a Texas resident, you have the right to:

You can exercise these rights by contacting us via email. We will not discriminate against any user for exercising their privacy rights.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Process orders and provide services
• Comply with legal and tax obligations
• Resolve disputes
• Enforce our agreements

7. Data Security

We implement reasonable technical and organizational measures, including:

• SSL encryption
• Access controls
• Secure payment processing

However, no system is completely secure.

8. Cookies and Similar Technologies

We use cookies to:

• Store your cart
• Analyze browsing behavior
• Improve user experience
• Personalize content and advertising

You can configure your browser to reject cookies, although some features may be affected.

9. Global Privacy Control (GPC)

If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a request to opt out of certain tracking or targeted advertising practices where required by law.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed outside your country of residence, including the United States, where data protection laws may differ.

12. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

14. Contact

For inquiries or to exercise your privacy rights: